Knowledge Exchange Continuous Improvement Manager: University of the Arts London
The role
We are looking for a highly skilled and motivated individual to work directly with the Director of Knowledge Exchange (KE), as well as colleagues across the institution. The role will lead on the ongoing development and delivery of a continuous improvement programme of projects and initiatives, enabling delivery of the highest standards of KE consistently across UAL, and ensuring that UAL meets its commitments under the KE Concordat.
This role is a great opportunity for someone who has experience of managing cross-organisational change, understands data strategy, and who enjoys managing multiple workstreams, engaging with diverse stakeholders, and delivering at pace. The role will require you to think and engage strategically, whilst delivering a programme of activities that directly results in operational improvements, and in the enhancement of UAL’s overall KE capabilities and capacities. The role will be highly visible within the organisation, and will be involved in the following areas of continuous improvement for KE: data strategy, process improvement, compliance, communications, partnership management, product and service innovation, policy development, monitoring/reporting, and risk management.
The role is primarily located at our Kings Cross campus, but offers flexibility through hybrid working arrangements (mainly using MS Teams).
Why choose us?
As the largest specialist arts institution in Europe, University of the Arts London (UAL) is a vibrant global centre for creative arts innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.
This is an exciting time to join UAL, as part of a growing team with responsibility for driving innovation and knowledge exchange activity that leverages our expertise across UAL’s broad range of creative disciplines to achieve profile, scale and impact for the University and benefits the wider creative economy in London and beyond.
Your profile
Educated to degree level, you have a track record in managing change across large organisations (ideally in a higher education context), working across different teams and cultures to consult and identify improvements, as well as experience in developing and implementing new policies and processes to support such business change. You should have a good knowledge of the regulatory and policy environment of higher education – particularly in relation to KE, as well as ideally an awareness of the diversity of KE mechanisms, models and practices.
You have experience of developing and implementing data strategies to support organisational objectives, and demonstrate a proven ability to successfully engage staff with data capturing and/or reporting processes. You can communicate ideas clearly and inclusively, and ideally have experience of managing staff, as well as consultants and sub-contractors. You can also co-ordinate and review work, effort, and resources, ensuring maximum efficiency and delivery of goals.
In return, UAL offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.
Closing date: Sunday 31st July 2022 Interview date: 9th August 2022
UAL is committed to creating a diverse and inclusive university – a place where we all can be ourselves and reach our full potential in our work, learning and creative practice. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.